We do our very best to deliver and install on the time committed. All products will be delivered and installed using employees only ensuring that your products gets safely delivered and properly installed. In case of DIY the instructions are provided in simple steps and easy to install.
Please get in touch with our Service Team for any service request - [email protected].
We do make an honest attempt to delivery and install on time. In the rare instance that you face any difficulty with your order please write to [email protected] and we will ensure that your concern is solved within 24 hours of your email.
Our refund policy is simple. We allow cancellation on the date on which the product is delivered to you. Refunds are processed directly to your bank account, depending on the product a certain % may be deducted in case of any damage, the same will be communicated to you and you can be rest assured that we value your trust in us and will ensure that your refund is processed within 24 hours of your written request to [email protected].
Yes, why not we will be happier to share our employee colleagues contact no, and he /she will be more than happy to connect with you and help resolve and make a decision. You may also alternatively write to xxxxxxx.
Eurotech products require minimal maintenance. Periodic cleaning removes accumulated grime, helping retain a fabric’s original appearance as much as possible. Regular vacuuming or light brushing is recommended to prevent dust and soil build-up. Do not over apply water or any liquid solution to fabric. Excessive wetting of the fabric may result in permanent damage to the material. Several light applications are better than one heavy application. Clean only with water-based shampoo or foam upholstery cleaner. Spot cleaning is recommended. Do not saturate upholstery materials and always test cleaner on an inconspicuous surface before cleaning. Do not use dry cleaning solvents to spot clean. Periodic inspection of the product is recommended. Inspection of attachment hardware is recommended to ensure seating safety. If your chair has arms, the fasteners attaching the arms to the underside of the seat should be periodically tightened.
Eurotech products have been carefully tested and inspected before shipment and are guaranteed to be free of defective materials and workmanship for a period of 12 months from the date of invoice. The warranty applies to furniture which has been used under normal household / office conditions. Warranty: 1 year warranty (subject to terms & conditions) This limited warranty does not apply to: